Customer Service
I am a customer of Wells Fargo or "WF" for short. It's a good bank. I can do most things online. They even have a nice mobile version of their site. I don't really ever have to go into the bank if I don't want to. In fact, most of the time I even make deposits at an ATM. It's simple, and it's quick. In reality, I can't say enough good about my web/ATM experience with Wells Fargo, BUT (and this is a very large "BUT") I can't stand their in-person customer service. Here's why: